News

After more than two decades handling printer warranty claims in Australia, we examine whether refund-first warranty models truly reduce costs—or simply shift them to resellers, consumers and the environment. This industry perspective explores repairability, Australian Consumer Law, reseller costs, sustainability and the future of printer warranty service.

Donald Trump’s aide Natalie Harp has been nicknamed the “human printer” for travelling with portable printing equipment. We look beyond the headlines to explore why paper still matters in the AI era — and which HP, Canon or Epson portable printer could fit the reported mobile-office requirements.

Xerox has introduced the new C245 colour multifunction printer and C300 colour printer to Australia and New Zealand. Explore their key features, target users, paper-tray options, warranty and genuine Xerox supplies.

Looking for an affordable monochrome laser printer? The Lexmark MS431dw and Brother HL-L2445DW are two popular choices, but they target very different users. While the Brother HL-L2445DW is designed for light home and student use, the Lexmark MS431dw delivers faster printing, higher monthly duty cycles and three toner yield options up to 20,000 pages. In this comparison, we examine which printer offers the best value for home offices, small businesses and high-volume users.

Epson introduces a refreshed EcoTank printer lineup for home, student and SOHO users, replacing several popular entry-level EcoTank models.

The Brother MFC-L8930CDW is Brother’s latest business A4 colour multifunction printer designed for higher office print volumes and lower long-term running costs.

Brother introduces a new generation of A4 colour laser printers and multifunction devices, replacing the popular HL-L8360CDW and MFC-L8690CDW/MFC-L8900CDW series.

Brother has officially refreshed its A3 Business Inkjet printer lineup in Australia with the launch of the new MFC-J6560DW, MFC-J6960DW, MFC-J6975DW and MFC-J6959DW models. These new-generation printers are gradually replacing the popular MFC-J6540DW, MFC-J6940DW, MFC-J6955DW and MFC-J6957DW series.

Brother’s latest A4 mono laser printers HL-1230W and DCP-L1630W offer compact design, low running cost and reliable performance for home users and small offices.

Modern marketplaces now act as infrastructure, rule-makers and direct competitors. This article examines Buy Box visibility, listing control and data asymmetry — and asks what structural neutrality really means in platform ecosystems.

A real-world case study of how delivery coverage, performance standards and fulfilment flexibility can shape competitive dynamics within modern marketplace platforms.

This article is written from the perspective of an Australian independent seller with nearly a decade of marketplace experience across FBM and FBA operations.