Contact Us

Contact Us

Need help choosing a printer, toner/ink compatibility, a quote, or service booking? Our team responds fast during business hours.
New Zealand customers: we also support NZ orders (NZD checkout available via our NZ experience where applicable).

Contact Details

Email
Phone
Address
OzToner, 5 Gladstone Road, Unit 46, Castle Hill NSW 2154, Australia
Order help
Please include your order number (e.g. OZWxxxx) and a short description of the issue.
Business enquiries
Bulk pricing, trade accounts, government purchase orders and managed print enquiries are welcome.
New Zealand
NZ customers are welcome — pricing may be shown in NZD depending on your market settings and NZ experience.
Tip for fastest response
For compatibility questions, tell us your printer model and the cartridge code you’re looking for (e.g. “Brother HL-Lxxxx + TN-xxxx”).

Business Hours

Monday – Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed
Service booking note
If your printer is showing an error message, please include a photo of the screen and the model number.

Quick FAQs

How quickly do you respond?
We typically respond within 1 business day. For urgent matters, calling is fastest.
I’m in New Zealand — can I order in NZD?
Yes. NZ customers are supported and may see NZD checkout depending on your location and our market settings.
What information should I include for compatibility questions?
Please include your printer model, cartridge code, and any error message photos if relevant.
How do I switch to the New Zealand store experience?
If you're browsing from New Zealand, you may see a location prompt suggesting the NZ store. Simply select New Zealand (NZD) to switch.

You can also visit our dedicated New Zealand experience directly at:
👉 https://nztoner.com

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OZ Toner

Castle Hill Store

Tel: 1300 871 158

Address: Unit 52 / 5 Gladstone Road (Gate B),

Castle Hill, NSW, 2154, Australia

Directions: Enter via Gate B (Upper Level), then turn right at the top of the ramp where the cafe is. Please park in our loading dock at the back of the unit.

Opening Hours:

Monday - Friday: 9:00AM - 5:00PM
Saturday & Sunday: Closed

Get directions

Map