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Total payment is requiredwithin 7 daysbefore despatch of goodsTotal amount = Winning Amount + Freight Charge (All amounts are inclusive of GST)Details of the payment process will be provided via eBay checkout email to the high bidder upon end of auction.Allow an additional 3 business days for cheques to clear (Not recommended if item is urgent).CASH on PICK UP is available from 52/5 Gladstone Rd., Castle Hill, please contact us via message centre for an appointment.The payment methods we accept are :
Bank Transfer via Internet BankingorDirect Deposit in personis preferred method of payment.
Please provide your EBay item number (12 digits number) or EBay User ID into"account description" for easy tracking purpose.
Account Name: NES Online Pty Ltd.BSB: 112879Account No: 428907931
Items with Manufacturer Warranty:Buyers must contact manufacturer of the item for all the warranty service within the warranty period. We will provide contact details of the manufacturer to the buyer. We have no other responsibility (including DOA) for items covered with manufacturer warranty.Items with Onsite Manufacturer Warranty:Buyers must contact manufacturer of the item for all the on-site warranty service within the warranty period. We will provide contact details of the manufacturer to the buyer. We have no other responsibility (including DOA) for items covered with manufacturer warranty.Items with Return to Base Warranty:Buyers are responsible to send back the faulty item to us. Items with valid warranty within the warranty period will be replaced with fully functional unit after checking. Please allow up to 2 weeks for replacement. We has no guarantee on product compatibility with buyers own equipment unless specified on the item listing. For ALL AUCTION ITEMS: Items are NOT refundable after being despatchedShipping and Handling charges are NOT refundable.In special circumstances where exchange or refund is accepted - 20% of the final value price will be deducted. (restocking fee)SoftwareIn general, opened software is not eligible for return, exchange.Unopened software can only be returned for exchanged or refunded as anincorrectly shippedproduct.Faulty or damaged software, which is opened, can be returned for exchange or request for warranty replacement as aDOA (Dead on Arrival) or damaged in transitproductwithin 7 daysupon receive.Return ProcedureFor all faulty items with Return to Base warranty, buyer have to contact us for Return Authorization first. All returned items must attach with the original receipt and return postage. Please Note: All returned non-faulty item (identified by RMA department), the buyer might has to pay for handling fee as well. We have NO responsibility on the Shipping and handing fee on any returned items. If buyer send back the item by C.O.D. service, Item will NOT be accepted.