Description
Brother QL820NWB Label Machine
OEM Code: QL-820NWB
Product Overview
Introducing the QL-820NWB; Brother’s fastest label printer of up to 110 labels/min. Equipped with a large graphic LCD display making it easier to operate and design personal labels, the Brother QL-820NWB can also work without being connected to a PC. Providing unprecedented flexibility and creative possibilities for users, this device prints in both black and red text, enabling a variety of use applications including warnings, highlighting important messages or emphasising offers on signs. Offering Bluetooth and wired network connectivity in addition to Wi-Fi, AirPrint and USB connection, and an optional Li-ion battery supporting mobile use, the QL-820NWB is the professional tool you’ve been looking for.
Warranty:
Free local phone support for the life of the product.
3 Years Return To Base
Features:
Fast print speed – approx.110 labels per minute
Print labels with both black and red* print
Advanced label design software for PC/Mac (P-touch Editor)
USB, Wi-Fi with AirPrint, Wired Ethernet and Bluetooth connectivity for easy connection to iOS/Android/Windows devices
Stand-alone printing of labels stored in printer memory
LCD Display
USB Host
Optional li-ion battery for printing away from power sources
Software Development Kits available for Microsoft Windows***, iOS and Android devices to add label printing to your own solutions
Specifications
General
FunctionsWired/Wireless network ready with Bluetooth labeller that prints 62mm labels with auto cutter Hardware TypeDesktop EngineDirect thermal Standard Memory6Mb / 255 templates
Display
Display TypeLCD Display 62mm x 26mm with Preview and Backlight, LED - Power
Control Panel
Buttons7 (Power, Cut, Menu, Return, Up, Down, OK)
Printer
Emulation1.Raster
2.ESC/P
3.PTouch template Print SpeedMax. 176 mm / sec. Printer Resolution300 dpi / 720 dots Distributed PrintingYes (Windows Only via USB or Ethernet)
Labeller
Characters and SymbolsPC Select Frames and BackgroundsPC Select BarcodesYes BarCode NamesSoftware side: CODE39, CODE128, UCC/EAN128(GS1-128), ITF(I-2/5), CODABAR(NW-7), UPC-A, UPC-E, EAN13, EAN8, ISBN-2(EAN13 AddOn2), ISBN-5(EAN13 AddOn5), Laser Barcode, POSTNET, RSS(RSS14 Standard, RSS14 Truncated, RSS14 Stacked, RSS14 Stacked Omni, RSS Limited, RSS Expanded, RSS Expanded Stacked), PDF417(Standard, Truncate, Micro), QR code(Model1, Model2, Micro), Data Matrix(ECC Square, ECC Rectangular), MaxiCode(Model2, Model3, Model4, Model5), IMB**
Machine side: CODE39, CODE128, UCC/EAN-128(GS1-128), ITF(I-2/5), CODABAR(NW-7), UPC-A, UPC-E, EAN13(JAN13), EAN8, GS1 DataBar(RSS)(GS1 DataBar Omnidirectional,GS1 DataBar Truncated,GS1 DataBar Stacked,GS1 DataBar Stacked Omnidirectional,GS1 DataBar Limited,GS1 DataBar Expanded,GS1 DataBar Expanded Stacked), PDF417(Standard, Truncate, Micro), QR Code(Model 1, Model 2, Micro), Data Matrix (ECC200 Square, ECC200 Rectangular), MaxiCode, CODE93, POSTNET, UPC-E EXTENTION Multi Line PrintPC Select Tape Length Setting12.7mm - 1000mm Max Print Height58.93 mm Max Print LengthUp to 1000mm long (Windows) Fonts LabellerBuilt-in Bitmap fonts: Helsinki, Brussels, Letter Gothic Bold, San Diego, Brougham
Built-in Outline fonts: Helsinki, Brussels, Letter Gothic
All True Type Fonts installed in your computer Time and Date FeatureBuilt-in or Via Computer
Software
Software IncludedWin: P-touch Editor , Office Add-in (Word, Excel, Outlook), P-touch Address Book ver. 1.1
Mac: P-touch Editor Template Transfer to MachineYes (255 Templates or 6MB)
Connectivity
InterfaceUSB(Full Speed), RS-232C, 10/100 BASE-TX Wired Ethernet, IEEE 802.11b/g/n Wireless LAN, Bluetooth, USB Host Wired Interface10/100 BASE-TX Wired Ethernet Wireless InterfaceYes Operating SystemWindows 10, Windows 8/8.1, Windows 7, Vista, Server 2008, Server 2008R2, Server 2012, Server 2012R2
Mac: OSX 10.9 or greater
Linux deb, rpm (Only driver)
Android / IOS
Mobile / Web Printing
Mobile Operating SystemIprint&Label (Android/IOS), AirPrint iPrintLabelAndroid/IOS
Networking
Wireless InterfaceYes Wireless ModeIEEE 802.11b/g/n, (Infrastructure Mode), IEEE 802.11b (Adhoc Mode) Wireless SecuritySSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES), LEAP, EAP-FAST
Power Supply
AC AdaptorExternal S/W Power Supply (PA-AD-001A) Battery LifeMono:4,300 labels / 2 colour:1,400 labels Battery RechargeLess than 2 hours and 30 minutes
Options
Optional PowerRechargeable Lithium-Ion Battery Pack (PA-BU-001) Optional OtherCleaning Sheet (10 sheets) BatteriesOptional Rechargeable Lithium-Ion Battery Pack (PA-BU-001)
Consumable
Roll Width62mm Roll TypeDK Rolls (DK Die-cut Labels / DK Continuous Length Tape / DK Two Colour Rolls) Roll SizeSee Roll Type Roll CutterDurable Auto cutter (User unreplaceable)
Weight and Measures
Size125x234x145 (WxDxH) mm Weight1.13kg (without DK roll)
Environment
Energy Star CompliantYes Auto Power OffYes
Others
Warranty: 1 Years Return To Base Carton ContentsQL-820NWB, CD-ROM (Software/Driver/User's Guide/Network Guide), Quick Start Guide, DK Rolls Line-up Guide, DK11201 Standard Address Label (Starter roll, 100 labels), DK22251 62mm 2 Colour Continuous Length Paper Tape (Starter roll, 5m), Power Cord and Adaptor
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Refund Policy
The OZ Toner Return Policy applies to all purchases made on this website.
We recommend you read our Returns Policy carefully prior to placing an order and retain a copy of these terms and your order so you are familiar with our policy on refunds, returns and exchanges and your rights under the Australian Consumer Law.
We recommend you immediately examine goods delivered to you to ensure that there are no visible signs of damage or fault and that the goods received match the order you placed. Our exchange/return window is within 30 days of receiving your order. All incorrectly ordered or unwanted returns will incur a minimum 20% restocking fee.
Our Return Address
46/5 Gladstone Rd, Castle Hill, NSW 2154
Exchange/Return (Consumables)
OZ Toner allows exchange/return within 30 days of receiving your order. This applies to consumable products purchased from us: inks, toners, printing and fax supplies and paper. Please scroll down to read our policy on exchange/return for scanners and printers.
If any consumable goods purchased from OZ Toner are damaged, lost in transit, incorrect or faulty, please contact us at support@oztoner.com with this information:
- Your order number
- Detailed description of the reason for return/exchange request
- Photo proof (if applicable).
For exchanges, the product/s must be in the original (new/unused) condition that you received it, in its original packaging. The customer is responsible for the postage fee to send the product/s back to us. OZ Toner will pay the postage to send the new product/s to the customer. All product/s sent back to us must use tracked post, we are not responsible for product/s lost in transit.
Exchange/Return (Hardware)
OZ Toner allows exchange/return within 30 days of receiving your order. This applies to hardware products purchased from us: scanners and printers.
If any hardware goods purchased from OZ Toner are damaged, lost in transit, incorrect or faulty, please contact us at support@oztoner.com with this information:
- Your order number
- Detailed description of the reason for return/exchange request
- Photo proof (if applicable).
Please ensure to contact us via email at support@oztoner.com before returning any items to obtain a Return Authorization Number. Return Authorizations are only valid for 14 days.
It is your obligation to pack returned products satisfactorily to prevent any damage to the items or boxes. You have a legal obligation to take reasonable care of the product/s while they are in your possession until they reach our warehouse.
When returning your purchase, we ask that you provide a Proof of Purchase (Order Confirmation Email) and where possible the product/s in original unopened packaging.
Once received back, we will issue a replacement or full/partial refund depending on actual case.
Change of Mind Returns
Please choose carefully as we do not provide a refund if you have simply changed your mind or made a wrong selection.
If you wish to exchange product/s which you have purchased in error, we will happily exchange provided that:
- You return the product/s within 30 days of purchase.
- You provide Proof of purchase (Your Order Confirmation Email)
- Product/s are unopened, unused and in its original packaging.
- A minimum of 20% restocking fee applies.
- You must bear the risk of return and is responsible for the costs of return postage.
- You must confirm the product/s are received and notify us before returning the product/s, the product/s being returned must satisfy all the return requirement stated above.
- The initial shipping fee charged, or any outbound postage incurred to ship to the customer will not be refunded or credited.
We reserve the right not to offer an exchange if the above requirements are not met.
Return shipping and costs are the responsibility of the customer. We recommend customers to send the item back with a tracked service. For high value products, the customer is also advised to use an insured shipping method.
Faulty or Damaged items
We provide refund or replacement on defective and damaged products.
You MUST contact us within 30 days of product/s being received and believed to be faulty. We will provide the contact information of manufacturer. Customer MUST contact manufacturer to request return authorization letter / DOA letter. Once we received the RA letter or DOA letter from the customer, we will initiate the return process and send customer our return instruction. When the goods are returned to us, we will offer either refund or replacement for the customer.
Items with Manufacturer Warranty:
Buyers must contact manufacturer of the item for all the warranty service within the warranty period. We will provide contact details of the manufacturer to the buyer. We have no other responsibility (including DOA) for items covered with manufacturer warranty.
Items with Onsite Manufacturer Warranty:
Buyers must contact manufacturer of the item for all the on-site warranty service within the warranty period. We will provide contact details of the manufacturer to the buyer. We have no other responsibility (including DOA) for items covered with manufacturer warranty.
Items with Return to Base Warranty:
Buyers are responsible to send back the faulty item to us. Items with valid warranty within the warranty period will be replaced with fully functional unit after checking. Please allow up to 2 weeks for replacement. We have no guarantee on product compatibility with buyers own equipment unless specified on the item listing.
Any other issues and queries, customers are welcome to send us message and email to discuss further.
Refunds
Refunds will be made via your original payment method used to make your purchase. Refunds will normally be processed within seven (7) days.
Delivery Charges
Any product/s replaced under the Returns Policy due to being damaged, faulty or incorrect will be delivered to you free of charge.
Any returns due to you changing your mind about your purchase will incur a re-delivery fee.
Consumer Guarantees
Under the Australian Consumer Law, you have Consumer Guarantees for Goods and Services You purchase. Our product/s come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the product/s repaired or replaced if the product/s fail to be of acceptable quality and the failure does not amount to a major failure.
Where you believe an item is faulty, you must contact manufacturer to for it to be assessed within a reasonable period of time, and you must request return authorization letter from the manufacturer if the item is confirmed faulty. If there is a major failure with the item, and you have forwarded the return authorization letter granted by manufacturer to us, you may choose a refund or exchange. If the failure is minor, manufacturer will honor the warranty and repair the item for you within a reasonable time.
Where an item is damaged through misuse or abnormal use, OZ Toner cannot provide a refund, exchange or repair, whether the fault is identified by OZ Toner, the manufacturer or their service agent.
OZ Toner will require satisfactory proof of purchase before providing a remedy under the Australian Consumer Law.
For further information about the Australian Consumer Law and Consumer Guarantees, visit www.consumerlaw.gov.au.